Data Protection Statement 

Basic information on data protection
We appreciate your interest in our website. Protection of your private sphere is important to us. Below we will provide you with detailed information on how we handle your data.
Data are the basis on which we can provide excellent service. But our greatest asset is the trust our customers place in us. Protecting our customers’ data and using them only in the way our customers expect of us is our top priority, so compliance with the legal provisions on data protection goes without saying for us. It is also important to us that you know at all times when we save what data and how we use them.

Collection, processing and use of personal data
You can visit our site without giving personal information. We save only access data without personal information, such as the name of your internet service provider, the site you visit us from or the name of the file you requested. These data are analysed only for the purpose of improving our product and permit no conclusions about you.
Personal data are collected only if you give us them voluntarily as part of your e-mail contact. Without your specific consent, we will use the data you give us only to handle your enquiry.

Use and forwarding of your data
The personal data you give us via a website or by e-mail (e.g. your name and address or your e-mail address) will be processed only for correspondence with you or for the purpose for which you have provided us with the data.
To the extent we use service providers to handle processes, the contractual relationships are governed by the provisions of the German Federal Data Protection Act (BDSG).

Consent and revocation
If you have provided us with personal data, you can have them deleted again at any time. Data for billing and accounting purposes will not be affected by any revocation or deletion.
Otherwise, use of your e-mail address, your telephone or mobile and fax numbers for advertising or market research and opinion polling purposes requires separate consent. You can give that consent electronically when entering your data and revoke it for the future at any time.
Personal data given to us via our website will be stored only until the purpose for which you entrusted them with us has been fulfilled. To the extent we need to observe retention periods under commercial and tax law, certain data may be stored for up to 10 years.

General legal information
Should you no longer agree to us saving your personal data, or they are no longer correct, we will if instructed arrange for your data to be deleted or blocked or make the necessary corrections (to the extent permitted by law). On request, you will receive information free of charge on all personal data that we have stored concerning you.
We occasionally refer to third-party websites. Whilst we select these third parties carefully, we can assume no guarantee or liability for the correctness and completeness of the content and data security of third-party websites, nor does this Data Protection Statement apply to linked third-party websites.
We run our business such that we meet our obligations in all countries where we are represented.

To the extent we introduce new products or services, change internet processes, or when internet and IT security technology is developed further, the data protection information must be updated. For that reason, we reserve the right to change or update this Statement as necessary. We will publish the change at this point, so you should call up this website on a regular basis to get the latest version of the data protection information.
We checked all the information included on this website with the greatest of care. However, we assume no guarantee for the fact that the content of our own websites is always correct, complete and up to date.

Information on data security
We take technical and organisational measures to protect our website and other systems against loss, destruction, access, modification or dissemination of your data by unauthorised persons. Despite regular controls, however, full protection against all risks is impossible

Use of cookies
Cookies are small text files deposited on the internet user’s PC. They serve to control the internet connection during your visit to our websites. At the same time we receive information via these cookies, which allows us to optimise our websites to meet the needs of visitors. We use some cookies only for the duration of your stay on the website. All cookies on our websites contain purely technical information and no personal data.
Use of our offerings is possible even without cookies.
Most browsers are set to accept cookies automatically. You can though deactivate the saving of cookies or set your browser such that you are notified whenever cookies are sent.

We guarantee the confidentiality and security of your personal data in that
  • to the extent you give us them via our website or as part of e-mail communication, we use your personal data only to meet your needs,
  • we have to commit our employees to confidentiality,
  • to the extent reasonable, our security precautions are in line with the latest state of technology,
  • our systems are regularly checked for security so that we can protect data we hold sustainably against damage, losses and access,
  • and our Data Protection Officer ensures compliance with the data protection information.
We will never ask you for confidential data, such as your account/customer number, your PIN code or password by e-mail, telephone or by text message, or ask you to return or give us those data or enter access data directly.

Creation of pseudonymous usage profiles for web analysis
Google Analytics
This website uses Google Analytics, a web analysis service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed and stored on your computer, to allow analysis of how users use this website. The information generated by the cookie about your use of this website will be transferred and stored on a server by Google in the USA. In the event of activation of IP anonymisation on this website, your IP address will be truncated within the area of Member States of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases, the whole IP address will be first transferred to a Google server in the USA and then truncated there. Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing them other services relating to website activity and internet usage. The IP address, that your browser conveys within the scope of Google Analytics, will not be associated with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie through your use of this website (including your IP address) and its processing by Google by downloading and installing the Google Analytics Opt-out Browser Add-on for your current web browser under: (http://tools.google.com/dlpage/gaoptout?hl=de).
Your right to information

You have the possibility at any time to demand information about data saved concerning you, the origin of those data, the recipients of the data, about the purpose of storing them and about persons and organisations to whom we regularly transmit your data. In addition, you have the right to rectification of your data and, if the legal conditions are met, to blocking or deletion of your data.

Contact person for data protection
With questions on how your personal data are collected, processed or used, for information, rectification, blocking or deletion of data and on revoking consent, or if you want to view the public process directory, please contact our Data Protection Officer under dsb@saertex.com.